Missing Customer and Vendor Lists

You KNOW the Customer or Vendor was entered in your QuickBooks file but now they are no longer appearing in the lists. How do you restore the list?

Go to your “write checks” window and select the “payee field”. When you have opened the list of Payees hit CTRL + L and the name list will open. In the lower left hand side of the screen you will see “Name” which is a drop down list. Click on “resort list” and see if that resolves your problem.

If the resort list did not work it is time to get serious. Create and restore a portable company file. It is important to understand the portable file before taking this step, a portable file only includes the financial records of your company file. See this Intuit support page for more information – Support

If your portable file is also missing customer and vendor names please visit this Intuit support page for further help- support

Author: John

My name is John Cronkite and I operate Advanced QuickBooks Services. I am an Advanced certified QuickBooks ProAdvisor, QuickBooks ProAdvisor; Enterprise Solutions certified ProAdvisor and Point of sale certified Proadvisor. I am a member of the Intuit developer’s network and hold a B.S. degree in Managerial Accounting. . The official link to my certifications can be found on Intuit’s “Find a ProAdvisor” website.

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